These General Terms & Conditions of Use (hereafter referred to as the “GTC”) set out the terms and conditions according to which Flocon de Nell provides Users (hereafter referred to as “Users”) with a service to consult and create a bespoke stay at its establishment (hereafter referred to as the “Service”). Use of this Service is subject to compliance with these terms and conditions. Internet users who wish to use the Service must first read these General Terms & Conditions of Use and agree to comply with them fully.  


Legal notices


Share capital: 6000€

RCS: Paris 824 810 741

Publication manager: Lisa Konckier

Hosting company: UTH Paris



The presentation and each element, including brand names, logos and domain names, which appear on the website are protected by current intellectual Property legislation and belong to the company or authorization has been received for their use. No material from the site may be copied, reproduced, modified, republished, downloaded, distorted, passed on or distributed in any form whatsoever, on any medium whatsoever, in part or full, without prior written authorization from the company, with the exception of press use subject to compliance with intellectual property rights and any other property right that is mentioned. Any full or partial reproduction of this website, by any means whatsoever, without the express prior consent of the company, is forbidden and constitutes and an act of counterfeit resulting in criminal proceedings under the provisions of article L.335-2 and subsequent of the Intellectual Property Code. The company reserves the right to legally enforce any infringement of its intellectual property rights. The only authorized copies are for your personal, private and non-commercial use. The following wording must appear on all authorized copies of all or part of the Website’s content: “COPYRIGHT Flocon de Nell ALL RIGHTS RESERVED”. Authorized use of materials that make up or appear on the website must be done without distorting, modifying or altering them in any way.



Flocon de Nell, via its website, enables anyone who so wishes, to consult the website and sign up to the newsletter. Users of this website acknowledge that they have the skills and means, in particular the technical means, required to use the website, and have checked their IT set-up to ensure that is contains no viruses and is in perfect working order. Users agree to check the set-up of their equipment to ensure it will do no harm to the service proposed by the company Flocon de Nell.  



Visitors agree to visit the website and all the pages its hosts only when using a browser that supports JavaScript and accepts cookies. Visitors agree not to initiate legal proceedings against Flocon de Nell due to an incident that arises further to non-compliance with the aforementioned browser obligation.Visitors to the website or a page that uses the service provided by this website, acknowledge that they have the required skill and means to access the various websites accessible through this one. Visitors will check that the computer set-up of the internet connection does not contain any viruses and is in perfect working order. Flocon de Nell will under no circumstances be held liable should the latter function incorrectly.Anyone who leaves comments or who is the author of online content must comply with these general terms and conditions of use. Each visitor is solely responsibly for the content he/she posts online and under no circumstances will Flocon de Nell be considered liable for content posted by a visitor.When using the Service, visitors agree to not engage in acts, of any nature, that would be contrary to French law and, where applicable, the laws of the country where they are online, that would affect French public order or the rights of a third party.



Users are invited to notify Flocon de Nell in the event of a violation of these Terms & Conditions of Use using the contact form available on each page of the website, by clicking on the envelope on the navigation bar.    



The company Flocon de Nell is bound by an obligation of means with regards to these Terms & Conditions of Use and cannot under any circumstances be held liable for the indirect loss, harm or damage of any kind arising from the management, use or operation of the service, from an interruption to the service or if the service operates incorrectly.



The company Flocon de Nell cannot be held liable, or be considered liable or seen as failed to fulfil the present conditions, for delays or non-performance in the event of force majeure as defined by the jurisprudence of the French courts including interruption to, suspension of, reduction of the electricity supply or similar, or interruptions to telecommunications networks.However, Users are deemed to be aware that suppliers of telecommunications equipment, software and infrastructure used in these fields under no circumstances offer an absolute guarantee that the service will operate correctly. As a user of technologies and infrastructures developed by third parties, Flocon de Nell cannot guarantee that its service will remain uninterrupted, and without delay, especially in the event of a “bug” or product update.Furthermore, the company Flocon de Nell reserves the right to modify the content of the website as it deems appropriate, at any time and without giving prior notice. Flocon de Nell reserves the option of making the Website or the Services temporarily unavailable for maintenance or updates.



In compliance with the Law of 6 January 1978 relating to information technology and data privacy, the automated processing of personal data carried out on the website is subject to a declaration made to the Commission Nationale de l’Informatique et des Libertés (CNIL), the French Data Protection Commission.In accordance with law n° 78-17 of 6 January 1978, users can at any time have access to the personal data held about them by Flocon de Nell, and ask for the data to be modified or deleted. Therefore, according to articles 36, 39 and 40 of the Data Protection Act, users can ask for their data to be corrected, completed, clarified, updated or deleted when it is inaccurate, incomplete, ambiguous, out-of-date or when the way it is collected, use, communicated or stored is prohibited.Upon closure of the account and for use as evidence, User data may be confidentially stored and archived by Flocon de Nell, in accordance with current legislation.

In order to improve the quality of its service and to better serve its Users, Flocon de Nell may collect personal data about Users, in particular via the use of digital markers (cookies). By continuing to browse the website, web users give their consent.  Web users have the option to decline them. As provided for by law, this consent is valid for a maximum of 13 months.

Since 25 May 2018, Flocon de Nell is no longer required to declare the website to the CNIL.  However, personal data is collected via the website in order to create a file of the aforementioned data. Therefore in accordance with the law, our files are declared to the CNIL.  



Flocon de Nell is legally bound to cooperate with the authorities, when they want to carry out checks relating to the content or the identity of Users of the service, and complies with this. Users of the service are deemed to be aware of the fact that the company Flocon de Nell can be released from its professional secrecy as set out in article 6 of the law of 21 June 2004, and agree to this. There is no general obligation for the company Flocon de Nell to either monitor the information it stores or to search for facts or circumstances that indicate illegal activity.However, the company Flocon de Nell is expected to inform the relevant government authorities of clearly illegal activity or information of which it becomes aware while operating its business. Flocon de Nell is bound to be in possession of and store data that could identify persons who contributed to the creation of content on its services.    



These General Terms & Conditions of Use are subject to French law and the French language.Users of the website accept that disputes or complaints relating to how this service operates will be dealt with by Flocon de Nell’s competent court.These General Terms & Conditions are subject to change by Flocon de Nell at any time, in particular in the event of technical, legal or jurisprudential changes or when implementing new services. Users must regularly check these General Terms & Conditions and agree to stop using the service with immediate effect if in disagreement with them, as Users agree to accept these General Terms & Conditions of Use in full. Use of the service implies that Users accept all of the stipulations set out in these General Terms & Conditions and all of the modifications that may be made to them by Flocon de Nell.In the event of a dispute or complaint on the part of a user, Flocon de Nell or a third party relating to the use of the service, the version of these General Terms & Conditions of Use available on the website will be the only one that is binding between the parties, regardless of the dates of the disputed facts.If an amicable agreement cannot be reached, all disputes that may arise between the parties regarding the creation, performance, interpretation or termination-cancellation of the contract come under the exclusive competence of the Tribunal de Grande Instance (regional court) in the place of the company Flocon de Nell’s registered office, including in the event of summary proceedings, motions or multiple defendants.